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Whitehall East Town Homes

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Whitehall East Town Homes

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  • Home
  • Tours
  • Floor Plans
  • Application/Rates
  • Residents
  • Contact Us

Instructions for moving out

 

Online Checkout System

  • Move out is no LATER than 12:00 noon on August 1.  Please make arrangements to adhere to the deadline. There will be an automatic $150 per day charge for anyone not moved out by the above deadline.   For the return of your security deposit you can choose to have your security deposit direct deposited to a bank account or mailed.  You MUST complete your move out via your tenant portal at https://apsforrent.managebuilding.com/Resident/public/home.   If you know the exact date you plan on moving, or have already moved out, simply login to your portal now and follow the instructions below.  REMEMBER, you do not have to be moved out to take care of this online checkout. As long as you are certain on your actual move out date you can go ahead and do this now.  To report your move out please follow the directions below:

  

  • From a computer, laptop or tablet:
  • Login to your resident center application (tenant portal):
  • · At the upper right you will see your name with a drop-down arrow
  • · Click on the drop-down arrow and choose "My Account"
  • · Click on "Refund settings & move out" 
  • o For direct deposit of your security deposit complete all bank account information
  • o For mailing of your security deposit by check, complete the section and include your forwarding address


  • From a phone/smaller device:
  • Login to your resident center application (tenant portal):
  • · At the upper right or bottom you will see several lines or dots, click on the lines for the drop down menu 
  • · Click on the drop-down arrow and choose "My Account"
  • · Click on "Refund settings & move out" 
  • o For direct deposit of your security deposit complete all bank account information
  • o For mailing of your security deposit by check, complete the section and include your forwarding address


Condition of Unit

  • It is necessary that the rental unit is completely empty on this deadline. Please ensure that ALL items, including those wishing to be discarded, are removed from the unit. Regular household trash goes into the regular dumpsters. Furniture and large items go into the large roll-off dumpster (i.e. Do not leave old furniture, dishes, etc. in the unit or next to the unit). You will be charged for removal of debris. You are not required to clean the unit prior to moving out but are required to ensure all personal items are removed from the apartment/townhome.  


Cable/Internet

  • Please return your cable box for the TV  and/or modem/router for the internet directly to Spectrum.  Do not leave any equipment that you received from Spectrum.  There should be no Spectrum equipment left in the town home.  The property owner nor management are responsible for any equipment left.


Mail/Package Delivery

  • Please ensure that you fill out a change of address form at the post office prior to your move out date so that your mail is automatically forwarded to you. I cannot guarantee that the new tenants will hold your mail for you so I suggest you make sure this is taken care of. The United States Postal Service provides a quick and easy way to process your forwarding address. A simple 2-minute online form can be filled out immediately to have your mail forwarded commencing the date you choose.  United States Postal Service website.  Also, do not forget to change your Amazon shipping address info as we get numerous requests from former tenants looking for their packages delivered to their old address.  Unfortunately, we cannot assist in this matter.


Keys

  • Please put your house key in an envelope with your name clearly labeled on the envelope and place the envelope on your bedroom window sill or on your bedroom floor.  You will be charged $25.00 for any keys not returned.

 

Security Deposits

  • Security Deposits will be mailed or direct deposited within 30 days following the termination of the lease. If you do not complete your move out via your tenant portal no deposit will be refunded.  Items that may be deducted from the security deposits include removing personal items, excessive cleaning, large damage charges, loss of keys, and failure to follow the guidelines in this notice. 


Copyright © 2022 Whitehall East Town Homes - All Rights Reserved.

1501 Whitehall Blvd., Kent, OH  44240

(330) 990-4019

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